03-16-2017 08:14
03-16-2017 08:14
Lights flashing on the back of my blaze even when I remove it from my wrist. On my older my older fitbit the lights turn off when I remove it from my my wrist. Is this supposed to happen on the blaze?
03-16-2017 09:36
03-16-2017 09:36
Hi there @ronmillar. Welcome to the Fitbit Community Forums!
What I think about this is that you may have the heart rate settings for the heart rate monitor to be always on. If you'd like it to turn off when you take it off, on your tracker swipe to the very last screen which is for the settings. Tap on it and scroll down to "Heart rate". Here, tap on that section to toggle between the off-on-auto and you might want to set it to "Auto" for the lights to work only when you have the tracker on.
Hope this helps and let me know if you need more help with this!
Help others by giving votes and marking helpful solutions as Accepted
03-20-2017 03:24
03-20-2017 03:24
Hi, I tried turning the heart rate to auto but the sensor light still stays on even when the tracker is not on the wrist
03-20-2017 09:24
03-20-2017 09:24
Is your tracker in a location where the light level changes a lot? Such as when your shadow passes over it, are a light gets turned on. This change in light level may cause the tracker to check if it has been put on the wrist and it will flash for a couple of seconds.
If this is not the case I would do a restart http://help.fitbit.com/?q=restart or shutdown the Blaze from its settings menu.
03-20-2017 11:29
03-20-2017 11:29
Hi @Kotwal. This happens to me but only when I put it on a surface that will cause the tracker to vibrate. Other than that, that's strange. I can also suggest @Rich_Laue's advise of restarting it and after that, see if there's any improvement.
Anything else, we're here to help. Welcome to the Community! 🙂
Help others by giving votes and marking helpful solutions as Accepted