02-27-2018 14:25
02-27-2018 14:25
Brand new blaze delivered today and all working fine... put it on charge then a line appeared across the top that I can' get rid of?!?! Have shutdown and restarted a couple of times to see if it resets but still there?! No affecting it working but very annoying!
Best Answer02-27-2018 20:13
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-27-2018 20:13
I would Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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Best Answer02-28-2018 03:45
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-28-2018 03:45
Welcome to the Community @Charl91 and @WendyB thanks for stopping by.
I appreciate your efforts in trying to fix this issue. I would like to know if you followed our friend's recommendation and contacted our support team, have they offer you a solution for this?
Hope to hear from you soon. ![]()