Lost Fitbit Blaze

[GCCarter]

My device has been taken! I’m unable to track it. This is the second one 1st was the Charge now my blaze. Am I doing something wrong????? I can’t afford to keep replacing these!😭

Moderator edit: Clarified subject

[FerdinandFitbit]

Hey there @GCCarter. Great to see you in the Community Forums! 

I'm sorry to hear about your tracker 😕 Do you think somebody took it or do you think you could have misplaced it somewhere? If so, do you have an idea of where it could have been?

You can try to use your App on your phone around the place you think you could have lost it to see if it syncs. If it does, it's gotta be somewhere near. If you're able to confirm that it syncs, you can try to set up a silent alarm from the app, wait for it to sync and after that, be careful to notice it when it goes off.

Let me know if you're able to find it. Good luck!

[GCCarter]

It is not detected. I’m sure someone has taken. Thanks for your suggestions 😭

[FerdinandFitbit]

Thanks a lot for getting back @GCCarter! 

I'm very sorry you were not able to locate your tracker 😕

I've gone ahead and escalated your case to our Support Team. While I don't think it will be possible to replace it, there is a chance our team can provide you with a discount off a new tracker, so please, keep an eye on your inbox for further instructions.

Let me know if you need anything else and I'll be happy to help! 🙂

[GCCarter]

Thanks