12-12-2018
23:16
- last edited on
12-13-2018
12:33
by
FerdinandFitbit
12-12-2018
23:16
- last edited on
12-13-2018
12:33
by
FerdinandFitbit
Hello Friends
Need your advice/help. I lost my Fitbit Blaze. I did read a few forum posts but drawing a blank.
The sequence of events is as follows.
On Dec 12th 2018:
1) Around 4:33 am, I got an email for low battery.
2) Around 5:00 am, I had kept the Fitbit in the bathroom room prior to shower.
3) Around 5:10 am, I left home to catch a train. I don't recall wearing it.
4) Around 5:20 am, I discover that its missing from my wrist!.
5) Around 5:27 am, I ask my Bro to check in the bathroom and he searched everywhere & said its missing.
6) Assuming it would have fallen while walking to the station, how do I confirm? how do I know if its not misplaced at home?
6) The Fitbit app still says battery is low and is unable to find the same (as battery is low?). I tried to sync and it did sync as the number of steps has been reset from 10,000 steps.
7) I downloaded "Find my Fitbit app" and even paid $4.99 for the same but no luck.
https://itunes.apple.com/us/app/find-my-fitbit-finder-app-for-your-lost-fitbit/id1046178667?mt=8
😎 Assuming someone found it and if they start using it, how will I know about it?. Other than text messages, there is nothing really personal
Thanks in advance for any tips you can provide.
Regards
Raghu
Moderator edit: Updated title for clarity
12-13-2018 10:50 - edited 12-13-2018 21:02
12-13-2018 10:50 - edited 12-13-2018 21:02
Welcome to the forums!
Im sorry its lost. Sadly if it was picked up by someone you will not know it. They can set it up under a different email address and start using it. They will need to go buy a charger for it though.
But you said it synced so it should still be around close by
Fitbit has free apps to locate it. Might try one of those
https://help.fitbit.com/customer/portal/articles/1008670-i-lost-my-fitbit-tracker
If it comes close you just need to search around there. When I lost mine it came close so I search and found it on the floor of my closet
I do hope you find it
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
12-13-2018 12:32
12-13-2018 12:32
Hi there @like2fit, welcome to the Fitbit Community Forums! 🙂
I'm sorry to hear that you misplaced your Fitbit Blaze 😕 Thanks for all the details!
As @WendyB says, if you notice that your tracker syncs, it means that it has to be very close to you. In a range of 15-20 ft actually.
If somebody took it and syncs it to a new account, the tracker will disappear from your app.
Hope you find it and if you need more help with this, let us know!
Help others by giving votes and marking helpful solutions as Accepted
12-13-2018 21:14
12-13-2018 21:14
Thanks Wendy for your suggestions.
One question I want to know.
It shows the last sync was on 05:07 am on the day I misplaced/lost. If it was nearby (with 0 battery), will I still be able to sync?
Regards
Raghu
12-13-2018 21:20
12-13-2018 21:20
Sorry if the battery is dead its going to be hard to find. But it sounds like it is close and you just need to look harder.
Did you try Car, laundry, Office.
Keep us posted
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
12-13-2018 21:46
12-13-2018 21:46