01-26-2017 04:33
01-26-2017 04:33
I've been using the blaze for about a week and syncing several times a day. It has always worked fine. After syncing this morning after sleep it now shows everything on dashboard except all of the previous days of weekly excercise. It shows only part of yesterday and the rest of the days are gone. It shows only one of seven days even though it's Thursday. All excercise data Sunday thru Tuesday is gone and apparently only part of Wednesday is showing. Last Saturday is still there, (Saturday was the first day of use). It now shows only 164 calories burned yesterday. Last night sync showed over 2400 calories burned yesterday, etc. it's been syncing fine until suddenly this morning when it seems to have lost the excercise data.
Now what? Is the data permanently gone? Will the app lose today's data?
02-01-2017 05:59
02-01-2017 05:59
I would contact support so they can look into your account and see what is going on
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
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