Miles are off with blaze

[jlkipe]

I walked exactly 2 miles this morning and my blaze only recorded 1.68mi. I checked and double checked my stride length and same issue. Anyone besides me having this problem? 

[Rich_Laue · Accepted solution]

Which of the three ways to record your run where you using? 

Autodetect

Manual with GPS

Manual without GPS

Have you verified your step accuracy during a run? 

[Ers02647]

I wore my new Blaze this morning for a 5 mile walk...yet the Blaze only recorded 3.8 miles. That is a huge loss of mileage! Very frustrating.

[jlkipe]

I have re-measured my pace and will try tomorrow and will also use GPS on phone.



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[N3vermore]

                                    I went from a Charge HR to a Blaze and noticed fewer steps, and WAY fewer Active Minutes, actually NONE on the Blaze when I had 75-100 on the HR.  I also tested it by wearing my Zip with the Blaze and the Zip gave me about 3k more steps, and 75% more active minutes.  It's frustrating, but I read Blaze is more accurate, so maybe I am way over eating thinking I am burning more calories than I am 😞 

[Ers02647]

I tracked my morning walk with Runkeeper- my friend tracked with Endomondo. Those both showed 5miles, yet the Blaze didn't even track 4. I have heard that it IS more accurate, but we walk/run this route regularly and I can't imagine it is more than a mile shorter than we think it is!

[N3vermore]

I agree totally! My walking route with the dogs is 2.25 miles according to my Flex, Charge HR and a cheaper regular Pedometer. My Blaze says it’s 1.98. 3 vs 1. So yeah, there are some discrepancies 😞
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[jlkipe]

I disabled the Automatic function, measured my stride 3 times as was suggested and was dead on this morning. I also used the gps function on my cell phone.

[jlkipe]

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@Ers02647 wrote:

I wore my new Blaze this morning for a 5 mile walk...yet the Blaze only recorded 3.8 miles. That is a huge loss of mileage! Very frustrating.

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I disabled the Automatic function, measured my stride 3 times as was suggested and was dead on this morning. I also used the gps function on my cell phone.

[jlkipe]

I disabled the Automatic function, measured my stride 3 times as was suggested and was dead on this morning. I also used the gps function on my cell phone.

[Ers02647]

Great news! I enabled the GPS function this morning too. It was off by .02, which is much better than yesterday! 

I guess now I have to remember to always have my phone for optimum accuracy! 

[EdinPhx]

I have the oposite problem - records about 2x actual. Feels good, but not until I get on the scale 🙂

[SunsetRunner]

I had the exact same problem with my new Blaze & have to say I'm not impressed. 

My husband & I went for a walk Monday - the walk was 5.3 miles (we know this because my husband does this walk every day & has traced it with his phones GPS.

My husbands Blaze worked fine & stated the correct miles but mine only said 3.8 miles & we were walking together!!!!

I used to have a FitBit Charge HR so when I got my Blaze I just let it carry over everything from the Charge HR.  I never had any problems with the latter.

So why did my Blaze come up way short on miles?

[Rich_Laue]

@SunsetRunner without knowing which of the three ways both you and your husband used to track your run it will be hard to say. 

Also if you two are running together, most likely one of you have an unnatural stride. 

[SunsetRunner]

My husband put his on Stride length onto Auto & at the end of our walk his blaze came up with correct miles.

I used to have a FitBit Charge HR & carried everything over from that to my Blaze dashboard/account.  I checked the Stride Length & it said the same as the Charge HR (which was on Auto), & I also left it on Auto on my Blaze too.  Since it always worked fine with the Charge HR I don't see why it cut miles of my walk.  I walk normally like most humans do.

I will try it our again today on our walk & see what happens.

[jlkipe]

The miles on my blaze are always off, even when I use the gps on my phone. It's not my phone, because i'm using another app that is almost exactly correct every time. Maybe someone from fitbit support can make any suggestions. 

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@SunsetRunner wrote:

My husband put his on Stride length onto Auto & at the end of our walk his blaze came up with correct miles.

I used to have a FitBit Charge HR & carried everything over from that to my Blaze dashboard/account.  I checked the Stride Length & it said the same as the Charge HR (which was on Auto), & I also left it on Auto on my Blaze too.  Since it always worked fine with the Charge HR I don't see why it cut miles of my walk.  I walk normally like most humans do.

I will try it our again today on our walk & see what happens.

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[Colinm39]

@SunsetRunnerI realise you were walking together but I have found if I walk at domestic speeds like shopping, carparks, strolling my Blazes always under report at least 20%. Yesterday I had not a planned walk and the difference was -21%. I have the strides set to default and I can't run.

I get that answer by dividing my steps into the distance and comparing the walking stride length.

But on the positive side when walking at exercise pace the Fitbit Blaze is within +/- 1% on distance

I always wear my Fitbit One and it records perfectly to my default walking stride.under all conditions, even plush carpet.

I feel with the wrist type Fitbits, and many women reporting, it has something to do with impact, because most times the husbands record correctly, and when they swap Fitbits the same problem exists.

My wife complainsI'm a heavy walker in the house.

[EdinPhx]

Watch records about 2500 steps and then gives me the alert that I have taken 10,000 steps. something is not corect. Not that I really care as I use it only to track pulse and sleep

[CrysW]

Has Fitbit addressed this issue?  I spent 75 minutes on the treadmill today, along with regular walking activity and I'm up to 10,858 steps, yet my Blaze says I've only walked .88 miles.  I did a little over 2 miles on the treadmill alone, so this needs to be resolved.  Very frustrating and annoying.  I have to prove accountability to my physicians that I'm working out and this will definitely raise a red flag.

[wxchick]

I have that same problem. I walked 4.5 miles this morning and it told me I only walked 3.4 miles. So what is going on here.