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Mixed messages

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‎09-16-2016 15:41

‎09-16-2016 15:41

My fitbit blaze has started mixing up messages. For instance someone will message me and the person it is from may actually be someone else. However the correct contact will be included in the actual message.
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3 REPLIES 3

‎09-17-2016 08:44

‎09-17-2016 08:44

Welcome to the Community @Mdzerr try restarting your tracker to see if it makes any change.

Let me know how it goes.

Rodrigo l Italian & English Community Moderator, Fitbit

Parliamo di calcio Qual è la tua squadra di calcio preferita?

.
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‎09-23-2016 09:11

‎09-23-2016 09:11

I restaeyes more than once since this has happenedone . It didnt make a differance I took a pic of what it is doing but not sure how to attach
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‎09-26-2016 08:31 - last edited on ‎03-12-2025 08:29 by Fitbit Moderator

In response to Mdzerr

‎09-26-2016 08:31 - last edited on ‎03-12-2025 08:29 by Fitbit Moderator

Hi  there @Mdzerr. Good to see you around! 🙂

I would recommend just in case, to set up your tracker as a new device. For that, go to the account section on your dashboard. Here, select the option that says "Set up a new device" and follow the on-screen instructions. Once your tracker is paired again, turn on the notifications and see if this fixes the problem.

Let us know how it goes!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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