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Moment clock face not show steps

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 moment clock face is only showing heart rate on the left hand side. The bottom right is blank.

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8 REPLIES 8

No matter fixed

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It's great to welcome you @Sharrock85 and to hear that your inconvenience has been resolved. If you need anything else, do not hesitate in posting it.

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hello,

 

Did you get this matter fixed? I am experiencing the same issue. Right side is blank where it use to show other stats. How did you resolve the issue?

 

Thanks,

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Change the main goal to steps... and change clock face to something else, then change back

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A warm welcome to the Community @joluisae and thanks for the instructions provided @Sharrock85.

 

I would like to know if the steps provided by our friend here helped? Are you able to see your information on your tracker's display?

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hiya, 

 

I had this same issue and the steps provided above worked - thanks! 🙂

 

Kayleigh

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Great to see new faces @Kayles, welcome!

 

I am glad to hear that the instructions provided in this thread worked for you and that your tracker is working properly. If you need anything else, do not hesitate in posting it.

 

Keep the stepping up! Woman Very Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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This worked perfectly!  I can now see my steps.  Thank you!

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