11-04-2016 01:54
11-04-2016 01:54
Got my Blaze yesterday and must say Love it. One problem I had yesterday was setting up the Music player. After un pairing, rebooting etc etc I finally got it to work. Come to do the same thing this morning and nothing again. Keeps saying connecting/loading flickering constantly between the 2 messages but doesnt seem to work. Unpaired, re booted again etc etc
Please help, now driving me mad!
Many thanks
Kerrie
11-04-2016 04:02
11-04-2016 04:02
Hi
Since the issue keeps coming back after restarting the tracker several times, fastest to exchange at the store of purchase.
If purchased on Amazon, it can be exchanged on Amazon. If purchased from a store, fastest to exchange at the store with receipt (there's normally a phone number of the store on the receipt, feel free to call them so they can keep a tracker aside to exchange when desired)..
When purchased from the Fitbit Online Store, the support team can be contacted: