What happened with this last update?

[RavenCrow]

Ever since the newest update my FitBit Blaze won't work properly. It will not sync with my phone and will not connect to my computer. It will also give me the wrong actual time. So say it's 9:00pm ... my FitBit will say it's 6:00pm. It's basically a useless bracelet at this point. I've had it over almost a year and never had a problem one with it. Now it won't work. What gives??? Why did it stop working as soon as that update happened??

Moderator Edit: Edited thread title.

[SteveH]

It could be related to the update but then it might just be a coincidence and your Blaze is just acting up. In the offchance that's the case then a restart may bring it back into line:

https://help.fitbit.com/articles/en_US/Help_article/1186/

[RavenCrow]

Hi SteveH! 

Thank you for your response.  I usually turn my FitBit off every 24 hours while I have it on the charger.  I thought that it had fixed it a few days ago but in less than 7 hours it was back at it.  It's actually turned off right now because I can't get it to work.  

I will read that article as soon as I get myself another cup of caffeine!  

Thank you again so much! 

[Kmransom123]

@RavenCrow  And to add what @SteveH has mentioned, the last update did specify that now anytime the Blaze is shut down (whether on purpose or due to low battery) a sync is required to get the time and date set again.