Music control and Bluetooth classic on blaze

[Lukefb]

When trying to set up the Bluetooth classic on my blaze to control my music, I keep getting an error saying "Couldn't connect to Blaze (Classic) due to an incorrect PIN or passkey." Has anyone else had the same problem? Had anyone else been able to fix it?

[Rich_Laue]

When setting up the Blaze Classic, you will see a 4 digit code on both the tracker and the phone.. You need to confirm that the digits match on first the Blaze, then the phone.

[Lukefb]

Those digits never come up on either device.

[Rich_Laue]

So at what step does it fail?
You put the Blaze in pair mode
Does the phone find the Blaze Classic?
Then what happens?

I assume classic currently does not show as connected on the phone, and that it currently is not connected to anything else. This classic is basically added as an input device and should have no problems.

[Lukefb]

The pairing process fails when classic shows up on my phone as an available device and then when I click on it to pair, it says pairing for a while on the phone (about 20 seconds) then the previously mentioned error comes up.

[mysterymeat]

Your phone's OS may not be compatible with the music control feature. You can check it at:

https://www.fitbit.com/devices

I had not tried before now, I went to settings turned pairing on, went to bluetooth settings on the phone, did a search and paired them. Then I had to go to the settings for the paired device and allow it to be use for input which is pause, play, ff, rew, and volume. 

Keep in mind that while you're using this feature, the Bluetooth radios in both devices are always on. This will drain the batteries in both a lot quicker. The range of the Bluetooth radio in the Blaze is very short and trying to control the music player from the Blaze can create a hazaardous distraction. I would recommend using a set of Bluetooth earbuds.

[Lukefb]

According to that site, my phone can use music control

[Rich_Laue]

@mysterymeat actually your Bluetooth Classic is not in full communication mode until you start pressing buttons to control music.. Then it goes back to standbye. The phones BT is in listening mode. 

@Lukefb have you tried the suggestions above?  Restarted the Phone, when trying to pair do you accept the code on the Blaze first? 

[Lukefb]

Yes I have restarted the phone. The blaze will never show a code is the problem. I don't know what to do

[Rich_Laue]

Let's go back to the Basics.
Instead of a restart let's do a shutdown of both the Blaze and the phone. This will insure that all hardware and software has reset. On the Blaze swipe over to settings - tap - swipe to the bottom and perform a shutdown. Then press any button to back on.

Go to the settings on the Blaze and put BT into pair mode

Open the BT settings in phone and have it search for the Blaze Classic

Now to the normal pair routine for the classic, there should be a code displayed.

Accept it on the Blaze then the phone.

Now if the code doesn't show up on the Blaze, let's go to the app and do an add tracker. We want to add your Blaze as a replacement to your current Blaze. This should reload your tracker as if you where first setting it up, but will save any any steps you did today.

[Lukefb]

Tried all of that. Restarted both. Did the pairing procedure. Again, same thing happened, no pin shows up on the tracker then the phone sends the error message

[streckergal]

This has been happening to me as well