04-14-2018
09:12
- last edited on
04-16-2018
05:15
by
AlejandraFitbit
04-14-2018
09:12
- last edited on
04-16-2018
05:15
by
AlejandraFitbit
My Fitbit is pairing with my phone when I open a music app and allowing me to play a song, however it disconnects the minute I lock my phone screen. Are you not able to play music if your phone goes to sleep mode?
Moderator edit: subject for clarity
04-16-2018 05:17 - edited 04-16-2018 05:18
04-16-2018 05:17 - edited 04-16-2018 05:18
Hey @stephj3307, welcome to the Community.
If you were able to control music previously but now your are having issues, test whether you're able to control music after trying each of these tips:
I also recommend checking if your phone is a compatible mobile device. Now regarding your question, you should be able to control your music even if your phone shuts down or enter in sleep mode.
Let me know the outcome.