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My Blaze Heart Rate not reading.

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‎05-27-2019 09:10

‎05-27-2019 09:10

Blaze Heart Rate not reading after showering. "Dash" indicators showing but not flashing, green pulse lights seems normal. Have restarted and retracked, still not working. Next steps? Thank you.

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‎05-28-2019 11:53

‎05-28-2019 11:53

Hi @Fivefacts. A warm welcome to the Community!

 

Thanks for bringing this to my attention and letting me know that the green lights are working. Also, I appreciate your efforts in restarting it. I've checked with our Support Team and apparently they already took your case under their wings. Please keep an eye on your email inbox, you'll get some information about your case.

 

Keep me posted. Smiley Happy

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