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My Blaze is not syncing nor receiving text notifications

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‎08-08-2019 19:51 - last edited on ‎08-14-2019 18:15 by Fitbit Moderator

‎08-08-2019 19:51 - last edited on ‎08-14-2019 18:15 by Fitbit Moderator

My Fitbit blaze is about one year old. Lately, I have trouble connecting with my phone, and my text messages are not appearing on my Blaze.

 

Very frustrated

 

 

Please help!

 

Moderator edit: updated subject for clarity

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‎08-14-2019 18:11

‎08-14-2019 18:11

Welcome to the Fitbit Community @GadgetGart. Sorry for the delayed response.

 

I regret to hear that you are having difficulties to sync and receive text messages notifications. I would recommend following our troubleshooting steps to resolve syncing issues on this article. 

 

In addition, please make sure you have set your notifications by following these instructions. If this doesn't work, please provide a screen shot of the Notification settings for the Messages app on your phone for further investigation.

 

Please let me know if you have any question.

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