My Blaze won't erase data

[ImFit]

I tried syncing I've read through the other solutions concerning this topic but it doesn't seem to work I bought this off of someone and all their stuff is on it (steps calories etc.) please help

[Rich_Laue]

Hello @ImFit, is this your first fitbit?

What stuff are you seeing on it, actually where are you seeing it.

On the Blaze you can only see todays data, which would not be their stuff.

When you do set the tracker up it will reset their settings replacing it with your settings.

[ImFit]

Hi @Rich_Laue yes this is my first and I'm seeing it on my app it's showing steps stairs and calories burned and I haven't even put it on yet 

[Rich_Laue]

Have you set it up to your account yet? This setup procedure will reset everything to your settings.

[ImFit]

@Rich_Laue Yes I set up my account and even deleted the device and re added it and the same info is still there

[Rich_Laue]

I still have 2 questions

Exactly what info is of concearn?

You say it is still there, but i have no idea of what your looking at?

The tracker can only show one day at a time.

[SilviaFitbit]

Welcome to the Community @ImFit! It's totally fine if you're seeing calories burned because those are your BMR. However, if you're still seeing steps, floors and any other data than calories burned. You can delet it by logging driving as an activity: 

1. Log into your fitbit.com dashboard.
2. At the top of the screen click Log > Activity.
3. Find the data you want to negate by selecting a date range.
4. In the activity menu, type in "Driving" and enter the duration and start time.
5. Click Log Activity. Your steps, floors, and calories burned will decrease for the time period you specified.

Additionally, are you seeing badges in your account? Are you seeing information just from today or from other days as well? 

Thanks for your advice @Rich_Laue! 

Keep me posted.