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My Fitbit Blaze stopped working

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‎09-28-2016 02:35 - last edited on ‎09-19-2021 08:48 by Fitbit Moderator

‎09-28-2016 02:35 - last edited on ‎09-19-2021 08:48 by Fitbit Moderator

I need help i purchase my blaze on July27 , it had been working fine until tonight , i wear it to sleep and around 4am i woke up to check the time and the screen was black with a line going up and down of colorful colors on the far left , the green lights aren't working . I tried re setting it and it doesn't do anything.I plug it to charge and is not showing that is charging even though Before i went to bed i synced with the application and it still showed half battery.
I only been 2 months since i bought it this shouldn't been happpening. Please help

 

 

Moderator Edit: Formatting

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‎09-28-2016 03:14

‎09-28-2016 03:14

 @Chicatropical look in the top right of this page, click the gear, or under help in the app then click contact support.

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