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My Fitbit Blaze will not charge

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‎03-27-2019 07:40

‎03-27-2019 07:40

I have had my Blaze for about a year now. Just recently it has quit charging. I have cleaned the contacts and tried various chargers. (My wife and Daughter also have blazes). It doesn't work on any of them. If I try to shut it down it doesn't work, all I get is the large battery empty symbol.

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‎03-28-2019 07:14

‎03-28-2019 07:14

@frostym54 Welcome! Thanks for being part of our Community! 

 

I will gladly assist you with this issue. Thank you for troubleshooting this. Since the issue persist the next steps is letting our Support team know so they can further assist you. You will get an email from them.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎03-29-2019 09:49

In response to AlvaroFitbit

‎03-29-2019 09:49

I have not received an email from support.:(

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