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My Fitbit Blaze won't charge

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‎07-22-2019 23:43 - last edited on ‎07-24-2019 15:18 by Moderator Alum

‎07-22-2019 23:43 - last edited on ‎07-24-2019 15:18 by Moderator Alum

My Fitbit blaze was charging, and working great with no issues and today that it was time to charge it wont charge,  any help would be great 

 

Moderator edit: Subject for clarity

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‎07-24-2019 15:14

‎07-24-2019 15:14

Nice to see that you're digging into the Forums @wallywall, let me give you a warm welcome to our Community. Sorry for the delay.

 

Let's try a couple of steps to make your Blaze to charge:

 

I'd suggest to clean the contacts of your Blaze. These contacts can become obstructed by microscopic dirt or debris that prevents them from making a good connection to the charger. Use a toothpick or toothbrush to clean the charging contacts, do not scrape them with anything metal because this may damage the plating and result in corrosion. 

 

Please try to restart your it once again. How are you changing your Fitbit? We recommend plugging your charging cable into a USB port on your computer or other low-energy device. If necessary, you can use a UL-certified USB wall charger. Don't use a USB hub or battery pack to charge, and only use the charging cable that came with your tracker. Did you have issues before with the charging cable?

 

Please take a look of these recommendations to charge your Fitbit too.

 

Let's give it a try and please keep me posted. Cat Happy

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