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Blaze won't charge

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‎07-19-2019 13:14 - last edited on ‎07-24-2019 11:46 by Fitbit Moderator

‎07-19-2019 13:14 - last edited on ‎07-24-2019 11:46 by Fitbit Moderator

I've bought a new charger, cleaned it and tried rebooting it to no avail. What else can I do? The battery appears to be empty. HELP! 

 

 

Moderator edit: updated subject for clarity

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‎07-24-2019 15:21 - edited ‎03-27-2024 08:11

‎07-24-2019 15:21 - edited ‎03-27-2024 08:11

Welcome to the Community Forums @NOLABreeze! I'm sorry for the late response. Thanks for the steps you've tried in order to solve the issue with your Blaze not charging. 

Since none of the steps you tried have worked, I went ahead and created a case for you with our Support Team. Someone will reach out to you soon to offer their assistance. Please keep a lookout in your inbox to the email address associated with this account. 

Let me know if there's anything else I may do to assist you with. 

Maria | Community Moderator, Fitbit


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