10-11-2017 21:44
10-11-2017 21:44
I have a blaze and it won't hold charge no matter how long it sits on charger it says half and next minute red.
10-12-2017 05:46
10-12-2017 05:46
Hi @Ilovemyblaze, so i guess, it's not charging at all?
If that's the case, please try the troubleshooting steps below:
Let me know how it goes! 🙂
10-12-2017 08:19
10-12-2017 08:19
Hi there @Ilovemyblaze @moniqueresuello, great to see you both in the Fitbit Community Forums! 🙂
I'm sorry you're having problems with the battery on your Blaze not lasting as it should 😕
With a regular usage, the battery should last for at least 5 days. If your battery is lasting way less than that, there is a problem for sure. I've gone ahead and escalated your case to the Support Team and they will be happy to take a deeper look into this and see what are the options to get you back on track. Just keep an eye on your inbox for any update.
Anything else you may need, I'm here to help!
Help others by giving votes and marking helpful solutions as Accepted
10-12-2017 13:10
10-12-2017 13:10
10-12-2017 13:57
10-12-2017 13:57
Thanks for that info, you can check the factors affecting your tracker's battery life at Can I improve my Fitbit device's battery life?
10-12-2017 14:01
10-12-2017 14:01
10-13-2017 04:44
07-22-2018 20:09
07-22-2018 20:09
My blaze is 2 years old. I have tried cleaning and turning off and restarting but it won’t last more than 3 hours. Any other ways to bring it back to life. Nadia
07-23-2018 04:54
07-23-2018 04:54
A warm welcome to the Community @Nverna67.
Thanks for troubleshooting this by yourself. Since the steps you tried didn't work, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.
Keep me posted.