help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My experience with the replacement process

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-08-2020 04:30 - last edited on ‎02-09-2020 13:42 by Fitbit Moderator

‎02-08-2020 04:30 - last edited on ‎02-09-2020 13:42 by Fitbit Moderator

My Blaze has been slowly getting worse despite been under a year old.

 

Anyway after a few messages Fitbit offered me a replacement or 50% off an upgrade. 

 

I opted for replacement as I refused to pay more when this one didn't last a year! Well, the blaze has been discontinued....so they're sending me an IONIC!!! 

 

So to replace my £99.99 blaze they're sending me a £249.99 ionic! 

 

I don't care what people say about this company. It's amazing. 😍

 

Moderator edit: updated subject for clarity

Best Answer
2 REPLIES 2

‎02-08-2020 14:37

‎02-08-2020 14:37

Hello @ChristieLoses  awesome news! Thanks for taking the time to let the community know about your Ionic. I have a friend with the Ionic and they love it!

Stepping in the U.S.A. since September 2013. Android 14

Best Answer
0 Votes

‎02-09-2020 13:52

In response to Odyssey13

‎02-09-2020 13:52

Hi @ChristieLoses. Welcome to the Community! @Odyssey13, it's great to see you here!

 

That's fantastic news @ChristieLoses! Thanks for taking the time to share your experience with our Support team and I'm glad that you'll get the Ionic. I'm sure you'll love it as much as @Odyssey13's friend does. To learn everything related to your new watch, you can take a look to the User Manual.

 

Have a great day and hope to see you around more often! 😊

Best Answer