My fitbit blaze won't sync

[Mp2402]

I bought my Fit blaze this evening been on charge for 3 ours 

screen lights up but doesn't show any sign, doesn't give me the 4 digits I phone is asking for!

have tried resetting using left nd bottom right button but nothing happens 

[Rich_Laue]

Hello @Mp2402, are we using the Fitbit app to setup the tracker? Did the app say it found your tracker? Lets look at the help documents at Http://help.fitbit.com/?q=setup

You say it lightsup, does it have th r message www.fitbit.com/setup?

Your title of not syncing is a little misleading, when your describing a setup problem. Did the app say it found the tracker?

[Mp2402]

Yes it says found and comes up with enter the 4 digits but nothing is displayed

Martin

[Mp2402]

Now I have disconnected from the charger my phone can't see the tracker using the app 

I have again tried turning it on and nothing happens also

tried to rest the tracker and that doesn't do anything.

i will be taking it back to the store tomorrow for an exchange