01-08-2017 09:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-08-2017 09:54
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
I have a Samsung Galaxy S6 Edge and as of yesterday at 11:36am my Fitbit stopped synching. I just got my Blaze for Christmas. Is this typical of this device? What steps can I take to troubleshoot the issue? Thank you.

01-08-2017 10:55
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-08-2017 10:55
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
- Who Voted for this post?
I just had this issue today. I think it is a result of the new tracker software update they are pushing out. I was able to solve it by going to the settings page on my Blaze and hitting the shutdown softkey. I then hit the left side button to start it back up. after start up I was able to sync with my phone, and I'm now updating my tracker software as I type this.
Hope this helped!
01-09-2017 09:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

SunsetRunner
01-09-2017 09:27
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
If your little buddy isn't unable to sync after following @Hawkclock awesome suggestion,
Feel free to check out the Fitbit Article:

01-09-2017 09:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post

01-09-2017 09:30
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report this post
several failed attempts doing a restart of my phone. Thank you everyone for
your help!
Sexy Diva

