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My screen shattered

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‎08-01-2016 10:24

‎08-01-2016 10:24

My screen on my Fitbit blaze shattered. I only had it for a week and I looked down and it was shattered and I have no idea how it happened! Will Fitbit replace this? It shouldn't break so easily if it's meant to be worn all the time!
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2 REPLIES 2

‎08-01-2016 12:25

‎08-01-2016 12:25

Hello and welcome to the forums @Crystaldonnal22

 

The fastest way to take care of this would be to return it to the place where it was purchased since it's only been a week.

 

You can also contact customer support at this link - click

 

There is a phone number for the USA, an online chat option and web based email for those out of the area.

 

Let us know what happens.

 

Stepping in the U.S.A. since September 2013. Android 14

Best Answer

‎08-06-2016 07:39

In response to Odyssey13

‎08-06-2016 07:39

Hello @Crystaldonnal22 welcome to the Forums! 🙂 @Odyssey13 thanks for your amazing cooperation, it's great to have you here!  @Crystaldonnal22 keep me posted about your tracker. 

 

Looking forward to your response! 🙂 

Retired ModeratorAngela | Community Moderator

It is health that is real wealth and not pieces of silver and gold! Share your story!

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