Need help with notifications on Blaze

[tjeffrey]

Blaze reject, no notifications, and that is the whole reason we bought it.

Moderator Edit: Clarified subject

[Rich_Laue]

If the Blaze is being tejected it's because the setup is not bsing done through the Fitbit app. 

For notifications first check the phones Bluetooth settings to see if the app has paired The Blaze yet.

Now swipe down on the blaze clock and make sure notifications are turned on.

Now we'll turn on always connected and Fitbit notifications.

Let's do a test message through the app. If that doesn't work that's restart the phone and the tracker.

[tjeffrey]

The blaze keeps rejecting the connection.  I have tried multiple times and restarted both multiple times.  The only thing that will connect is the classic.


Sent from my Sprint Samsung Galaxy S8.

[Julia_G]

Hi, @tjeffrey, it won't work if you connect your Blaze directly via Bluetooth.  That is the likely reason you are getting the rejection message.

Instead make sure you have diwnloaded the Fitbit app and logged in.  Then follow the instructions in the app to set up a Fitbit device.

After the initial set upof you go to account --> Blaze and turn on notifications it should then pair to your phone.

I hope this helps.  Welcome to the forums!