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New Blaze, Old Flex

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‎05-20-2017 22:53

‎05-20-2017 22:53

I am trying to get my new Blaze working with my Fitbit account where I had a Flex. I cannot find where to either delete the flex or old account to be able to add or change to the Blaze. Any suggestions? 

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‎05-21-2017 00:36

‎05-21-2017 00:36

Hi, @alanblaze, unfortunately you do not mention what system you are trying to use to do this.  If it is your phone app, open the app and choose "account".  It is the icon that is a small rectangle with a circle and some lines (I finally worked out it was meant to look like a photo ID)

 

On the account page scroll down to "set up a device" and follow the instructions there.

 

You can also click on your Flex and scroll down on the next page to choose to remove it, if you like.

Sense, Charge 5, Inspire 2; iOS and Android

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