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New Blaze won't charge

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‎04-27-2017 16:42

‎04-27-2017 16:42

Just got a new Blaze in the mail and it has been plugged in for 6 hours and it still says low battery on the app.  The screen just shows the Fitbit logo and doesn't even show that it is charging.  

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‎04-27-2017 16:47

‎04-27-2017 16:47

@Meesh98  Have you set up and added the tracker to your account yet?  If not, there will not be any indicator of charging until you do so.

 

Here is a link to the Blaze User Guide that will help you get it installed, and how to use the features of your new Blaze.

 

Maybe that will help~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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