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New iphone X, Blaze won't link up

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‎03-30-2018 07:40

‎03-30-2018 07:40

I can not get my new phone to link up to fitbit.  I have tried deleting Blaze and setting it up again and the phone shows it's connected but the sync doesn't happen.  Help

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2 REPLIES 2

‎03-30-2018 07:39

‎03-30-2018 07:39

I can not get my new phone to link up to fitbit.  I have tried deleting Blaze and setting it up again and the phone shows it's connected but the sync doesn't happen.  Help

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‎03-30-2018 09:21

In response to SunsetRunner

‎03-30-2018 09:21

Welcome to the forums!

 

Is it listed on the supported phone list?

https://www.fitbit.com/devices

 

If not you will need to set up on the computer until it is.

http://help.fitbit.com/articles/en_US/Help_article/1873

 

If you have trouble see this Article on Why cant I set up my Fitbit?
http://help.fitbit.com/articles/en_US/Help_article/1872/?q=not+setup&l=en_US&fs=Search&pn=1

Community Council Member

Wendy | CA | Moto G6 Android

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