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No Sleep pattern

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‎05-02-2019 04:45

‎05-02-2019 04:45

I have done all that is said to do to get this working and nothing I do works.. I have restart it.. Battery is FULLY charged.. I get a consistent heart rate every night (Always the reason for my so called simplified sleep pattern)  Not the case.. No breaks in my heart rate ever... I of course have had this a little over a year so it is no longer under warranty.. My husband has one and its a year older with a cracked screen and he gets sleep patterns every night..  Why does his work and not mine...

Please help

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‎05-03-2019 16:22

‎05-03-2019 16:22

Hi @JodyLynn42, welcome on board.

 

Thanks for letting me know about your Blaze behavior, as well for the troubleshooting steps that you've tried. Just to clarify, do you mean that you're getting sleep patterns instead of sleep stages (light, deep, REM)? If so, please go to the Fitbit app > Sleep tile > Latest log and take a screenshot of the message displayed. You can find instructions to attach a picture to your reply here.

 

Keep me posted.

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