No charging

[Cristinamiranda]

Tha batterie if my blaze was over , it turned off .. I charged it for more than 3 hours and it's still off ...can't turn it on .

I bought it a less than a month ago .. please help!

[WendyB]

Welcome to the forums!

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

Hope to see you around the forums!

[Rich_Laue]

@Cristinamiranda not sure how your charging, i suggest using your phones charger. The computer can only pull at best 500MA, this could take 4-5 hours before there is enough power to turn it on. Alsi when a computer goes to sleep, the charging either stops or gets greatly reduced.

Using a phone charger with my dead Blaze, sometimes takes 2 hours before i see any life.

[AlejandraFitbit]

A warm welcome to the Community @Cristinamiranda, @WendyB and @Rich_Laue thanks for stopping by.

If you are having problems with your Blaze battery, I recommend following the instructions provided in this post. 

I hope this helps, let me know the outcome. 

[Cristinamiranda]

I charged it with my iPhone charger .... but nothing .. after 8 hours of charging , I can't turn it on.... help!

Enviado desde mi iPhone

[AlejandraFitbit]

Thanks for the information @Cristinamiranda and for troubleshooting this inconvenience. Please keep an eye on your inbox for further instructions.

See you around. 

[VenaJenkins]

I'm having the same problem.  I've had my Blaze for about 10 months.  Worked great but I just stopped wearing it for about 5 months.  Now I've cleaned it, plug it in and still no charge.   Bummed!

[AlejandraFitbit]

Welcome to the Forums @VenaJenkins and thanks for the information. 

If your Blaze is not charging, I recommend following the instructions provided by our friend @WendyB in her previous post.

Hope this helps, see you later.