08-21-2017 16:22
08-21-2017 16:22
Incorrect time showing - shutdown 2x, re syncs with app, reconnected to charger. Nothing has worked. Suggestions?
08-21-2017 20:35
08-21-2017 20:35
Try changing your time zone to a completely different one, sync your tracker, put the correct time and sync your tracker one more time.
To change the timezone:
1. Tap account
2. Tap Advanced Settings
3. Check your timezone
Let us know if that works!
08-21-2017 23:53
08-21-2017 23:53
08-23-2017 06:59
08-23-2017 06:59
It's great to see you around @vinayaravi, @allfoster4 and @Jrdubyakc thanks for stopping by.
If the instructions provided by our friend didn't work, I recommend checking the timezone in the device you are using to sync your tracker. Sometimes the time on the phones or laptops are not right and keep in mind that the trackers take that information.
If the timezone in the devices are correct, you can always paired your tracker as a new device by doing the following from your Fitbit app:
I hope this helps, let me know the outcome.