No map showing my run

[Julieb74]

After going for a run today, it is showing the distance on my fitbit but there is no map showing where I have been? 

I usually get one, anyone know why. It’s not showing up on Strava either??

[Rich_Laue]

It sounds like your tracker never got or list the GPS connection. 

[Ted-Dedd]

This looks similar to the problem I posted. If there was no gps, how did it track my run stats like pace etc. It just has no map and no data for Strava. I sense a bug as it worked for ages. 

[AlejandraFitbit]

Great to see you around @Julieb74, @Ted-Dedd and @Rich_Laue thanks for stopping by.

As mentioned, if your tracker didn't connect with your phone's GPS you won't be able to see the map of your route. If you are having issues with this feature, I recommend taking a look at the My Blaze GPS is not working post and follow the instructions provided there.

Now if your Fitbit account isn't connecting with your Strava account, you should try to unlink and link both account by doing the following:

1. Log in to your fitbit.com dashboard
2. Click the gear icon on the top right corner
3. Click "Settings"
4. Click "Applications" on the left side
5. Click "Revoke Access" under the "Fitbit + Strava" app
6. Go to https://strava.fitbit.com/ and click "Connect" and follow the rest of the prompts to finish reconnecting your Fitbit and Strava accounts

Let me know the outcome. 

[Ridetime]

Your Blaze will still show distance calculated by stride sensor in the watch.

The GPS issue is that Android API 26 no longer allows background apps to have regularly access the location on the phone. The Blaze detects this as a lost connectionand ditches the phone GPS feed. Fitbit won't acknowledge that their App is incompatible with the latest version of Android.