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No receiving call notifications

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‎03-06-2017 16:22 - last edited on ‎02-14-2019 19:06 by Moderator Alum

‎03-06-2017 16:22 - last edited on ‎02-14-2019 19:06 by Moderator Alum

I just purchased a FitBit Blaze and trying to sync it with my Kyocera Brigadier phone but I cannot receive messages or phone calls.  It says it is synced.

 

 

Moderator edit: subject updated for clarity 

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3 REPLIES 3

‎03-06-2017 16:57

‎03-06-2017 16:57

@zubger. I am not familiar with that phone - is it on the supported devices list?  https://www.fitbit.com/devices

 

If not, that may be why you are having difficulties in setting up/receiving the notifications.

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎03-06-2017 17:03

In response to Kmransom123

‎03-06-2017 17:03

No, I have an android kyocera
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‎03-12-2017 12:03

In response to zubger

‎03-12-2017 12:03

Hi there @zubger. Good to see you in the Fitbit Community!

 

As @Kmransom123 says, this phone seems not to be a supported device as it doesn't appear in the list of compatible devices. If you were able to get your tracker to sync with that phone, that's a good thing but if it's not listed as a compatible device, it's not guaranteed that all functions will work properly as in this case.

 

If you have any other question, let us know. We'll be happy to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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