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Non stop vibrating.

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‎08-05-2019 07:49

‎08-05-2019 07:49

My Blaze sounds like a pissed off Bumble Bee. It has been vibrating for 2 days, even in the charging port. I've restarted it several times. I've even turned off all notifications on the Fitbit AP. Help ideas anyone?

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‎08-08-2019 11:06 - edited ‎08-08-2019 11:07

‎08-08-2019 11:06 - edited ‎08-08-2019 11:07

Hello @mmalin, welcome to the Community forums. Sorry for the late reply. 

 

Thank you for sharing all this information and confirming that you already tried to restart the Blaze multiple times. I've gone ahead and sent your information to the Customer Support team for further assistance, so you should be getting a reply soon. 

 

Keep me posted on the outcome. 

Davide | Italian and English Community Moderator, Fitbit


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‎08-09-2019 04:48

In response to DavideFitbit

‎08-09-2019 04:48

I have the same problem.  Started intermittenly 2 days ago now just vibrates and uses up the battery.  What to do?

Bob

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‎08-13-2019 07:16

In response to bwhit50

‎08-13-2019 07:16

Hello @bwhit50, welcome to the Fitbit Community forums. 

 

Thank you for sharing this information about what you've been experiencing with your Blaze that's vibrating continuously and therefore draining the battery.  Before considering other options, could you please confirm if you already tried to restart the device manually following these steps? 

 

This has been useful to other users experiencing something similar. 

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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‎08-03-2020 20:00

‎08-03-2020 20:00

I have the same problem.  My Blae which I've had since December 2017 began to vibrate non-stop.  I noted the low battery indicator.  Then the screen went black.  I connected it via the dongle to my computer USB port.  Nothing appeared to be happenng and when I tried to sync - nothing happened not even an error message.  After viewing similar items in the community,  I performed the reset procedure.  Once I saw the Fitbit logo, I thought I had made  progress.  Syncing appeared to work and the clock had the correct time.

 

So eventually (after hours) the charging progress indicated battery half full (via the indicator and the app). However it never go beyond half full.  Overnight,  the battery was completely drained (near empty) according to the app and the indicator.  

 

Interesting that I can perform functions via swiping the watch face.  BUT the battery does not seem to want to accept any charge.

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