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Not Connecting

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‎07-11-2017 23:59

‎07-11-2017 23:59

My Blaze watch and iphone have suddenly stopped connecting! My Blaze isn't coming up on the Bluetooth device options and so my app is not syncing with my watch?! It's  been working perfectly since I got the watch in December! Help?! 

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2 REPLIES 2

‎07-12-2017 00:18

‎07-12-2017 00:18

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/ 

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

Best Answer

‎07-13-2017 06:25

‎07-13-2017 06:25

Hey @MegsD94, welcome to the Community and @SteveH thanks for stopping by.

 

I would like to know if you get your tracker to connect with your phone? If you still having issue, I recommend following the instructions provided in the Having trouble syncing? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer