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Screen went black

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‎07-10-2017 07:31 - last edited on ‎07-11-2017 09:50 by Fitbit Moderator

‎07-10-2017 07:31 - last edited on ‎07-11-2017 09:50 by Fitbit Moderator

I have a FitBit blaze and I was charging it in my car when all of a sudden the screen went black. I keep pushing buttons and it vibrates but nothing comes up on the screen. I have tried the restart (pushing left and bottom right buttons at same time) multiple times and it just vibrates. I have had this thing be glitchy with the screen before, but it has never just completely went black. ANY ADVICE?

 

 

Moderator edit: updated subject for clarity

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2 REPLIES 2

‎07-10-2017 08:47

‎07-10-2017 08:47

While charging in the car could your Blaze have overheated? The car can get hot in the sun.

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‎07-13-2017 06:28

‎07-13-2017 06:28

A warm welcome to the Community @khose and @Rich_Laue thanks for stopping by.

 

I would like to know if you get your tracker to display? If you still having inconveniences, I recommend restarting your Blaze a couple of times more. Also, is the tracker displaying the battery icon while charging it? 

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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