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Not charging just overheating

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‎07-31-2019 02:44

‎07-31-2019 02:44

Hi, my Blaze is alerting me that the battery is low. When I put it into the charging cradle it doesn’t charge it just overheats and the icon come on. Any ideas please people. Thanks

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‎08-04-2019 15:52 - last edited on ‎05-12-2026 09:51 by Fitbit Moderator

‎08-04-2019 15:52 - last edited on ‎05-12-2026 09:51 by Fitbit Moderator

Welcome to the Fitbit Community @Wilkie63. I am sorry for the delayed response.  

I appreciate your participation in the Forums and sharing the issue you're having with your Fitbit Blaze which is overheating and won't charge. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, please keep working with them. 

I'll be around if you need further assistance. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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