Not connecting

[Kamorris]

I am setting up my Blaze for the first time to my android. I have entered the code and now it just says connecting and not actually doing it. I have left it for a good 10 mins and have also tried again. Any ideas what I can do. Thanks

[SunsetRunner]

Is the device you are trying to sync to a supported device?

iOS: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_iOS.pdf

Android: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Android.pdf

Windows: https://www.fitbit.com/content/assets/onezip/images/devices/Fitbit_SupportedDevices_Windows.pdf

[AlejandraFitbit]

A warm welcome to the Community @Kamorris and @SunsetRunner thanks for stopping by. 

Thanks for troubleshooting this inconvenience by yourself. I would like to know if you keep having problems setting up your tracker? If you do, I recommend restarting your Blaze and follow the setup procedure one more time from your phone.

I hope this helps, let me know the outcome. 

[Kamorris]

Thank you for responding, it's fine e now, it just a while to connect but up and running. However I don't seem to get notifications from calls and texts even if the phone is next to tracker. Could you help with this.

Thanks

[Kamorris]

Thank you for responding, it's up and running now, it just took a while to connect x