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Not getting acurate calorie or activity minutes

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‎10-02-2017 14:53

‎10-02-2017 14:53

Hi there,

I went on a 25 mile (lots of hills) bike ride today.  It took 1 hour and 41 moving minutes and I was recorded only 40 minutes of activity. That is crazy!  Also, when I went to turn on to record my ride it never started. My bluetooth was on and so was my gps.  I don't know what's going on but I've been having trouble when going on walks as well.  There's a huge difference in calories burned or distance gone between my app and the blaze.

 

I always had small discrepancies with my charge HR but nothing like this!

Anyone else having these issues? 

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‎10-04-2017 05:00

‎10-04-2017 05:00

A warm welcome to the Community @danira. Could you please provide me with some screenshot about the discrepancy you are seeing? In the meantime, I recommend verifying that your stride length information is fine and also restart your Blaze.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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