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Not getting weekly report

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‎07-15-2017 18:43 - last edited on ‎07-17-2017 04:19 by Moderator Alum

‎07-15-2017 18:43 - last edited on ‎07-17-2017 04:19 by Moderator Alum

Just fairly new to this style of watch. Was really happy to get email with all of my activity on it at the end of each week. Not getting them anymore. How can I receive them again please?

 

Moderator edit: Subject for clarity

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‎07-17-2017 04:21

‎07-17-2017 04:21

Welcome to the Community @buddina. Have you checked your setting to see if this option stills on? If you haven't, I recommend doing it by following these steps from a computer:

 

  1. Click the gear icon
  2. Click Settings
  3. Click on Start Week On
  4. Select the option you prefer
  5. Wait for your report

 

Also, you can check your spam folder to see if the emails went there.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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