07-07-2017 19:22
07-07-2017 19:22
I purchased my Fitbit Blaze Oct 19, 2016. It has worked very well until about three weeks ago when the battery has been draining within days of charging. In the last days, it drains within the day. Today it drained after waking from a sleep and was charged fully about 12 hours ago.
I have updated all firmware and apps. I have followed suggestions for best charging solutions as per this forum. I do not use alarms, and the quick view is disabled, as well the screen brightness is set to lowest level. I do not use Bluetooth for syncing except in the morning after sleeping.
Is there anything else I can do?
07-07-2017 21:04
07-07-2017 21:04
Welcome to the forums!
Warranty is here
https://www.fitbit.com/legal/returns-and-warranty
Contact Support
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
07-14-2017 07:15
07-14-2017 07:15
It's great to welcome you @cbr_bow, thanks for troubleshooting this by yourself and @WendyB for stopping by.
I would like to know if you have contacted our support team, have you received a solution for this?
Hope to hear from you soon.
07-14-2017 20:50
07-14-2017 20:50
07-17-2017 04:14