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Not logging steps

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‎04-06-2017 18:49

‎04-06-2017 18:49

Since this new firmware update installed, my blaze has not been logging my steps correctly. I watched it with arm moving, not moving, etc. I counted my steps and my fitbit is only logging 1 out of every 9 steps. Can anyone suggest a fix or is it my fitbit itself?

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‎04-09-2017 04:21

‎04-09-2017 04:21

It's great to welcome you @JessicaEDavis79. It's weird to hear that your tracker is not registering your steps. Have you tried to restart your Blaze? If you haven't, I recommend following the restart procedure and test it.

 

Let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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