12-23-2018
12:49
- last edited on
12-24-2018
09:15
by
FerdinandFitbit
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12-23-2018
12:49
- last edited on
12-24-2018
09:15
by
FerdinandFitbit
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As of today I no longer receive notifications on my blaze, I have done everything on the forums to try and get notifications, I've reset, unpaired, set back up, everything. I can sync data, I can control music on blaze but even clicking send test notification doesn't work.
Moderator edit: Updated title for clarity

12-24-2018 09:15
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12-24-2018 09:15
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Hi there @Zoream, welcome to the Fitbit Community Forums! 🙂
I'm very sorry to hear that you're having problems getting your Fitbit Blaze to receive notifications. Thanks for all that you've tried so far to be able to receive them!
The first thing that I can suggest is making sure that the phone that you're using is compatible for syncing with Fitbit. If you're not sure whether your phone is compatible or not, click here to find out.
If your phone is compatible and you're still having problems, I can also suggest removing your tracker from the Bluetooth connected devices and then, set it up as a new device. For this, go to the Bluetooth settings on your phone. On your connected devices, look for your tracker. Tap on it, then choose the option that says "Forget this device". Then, proceed to set up your tracker as a new device.
For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and the notifications should start coming.
If you need more help, I'll be around!
Help others by giving votes and marking helpful solutions as Accepted

01-20-2021 14:28
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01-20-2021 14:28
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I tried this and still cannot receive test notifications. I have unpair, reset, reinstalled app, verified OS and phone compatibility, pretty much everything. I still can't get it to receive any kind of notification. Not even the "Send test notification." On my Alta HR, it works great and I receive all the notifications. I used to receive them on the blaze as well, but it is no longer working.

01-28-2021 22:27
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01-28-2021 22:27
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Did you find a solution? Because mine is doing the same thing.

