help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving notifications

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-21-2016 11:36

‎10-21-2016 11:36

I have just got my fitbit Blaze and cannot update to enable it to recieve text notifications from my Galaxy S7 edge. Is this not possible? I have turned off Bluetooth and then synced again and it doesn't seem to work
Thanks
Best Answer
0 Votes
1 REPLY 1

‎10-21-2016 11:44

‎10-21-2016 11:44

Welcome to the Community @JessCul! Thanks for the troubleshoot that you've tried. Currently, Galaxy S7 Edge isn't a supported device. This may be the reason why you're not getting notifications. 

 

Keep an eye on the supported mobile devices, our team is continually working to add more. 

 

Thanks for your understanding. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer