01-28-2020
09:21
- last edited on
01-29-2020
11:52
by
RicardoFitbit
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01-28-2020
09:21
- last edited on
01-29-2020
11:52
by
RicardoFitbit
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Hi
I have recently started using my Fitbit Blaze again and have updated the app on an iPhone 7. Since I have started using this again, I am unable to receive email notifications, calls, texts WhatsApp etc all work but for some reason, I am having an issue with emails.
I have tried uninstalling and reinstalling the app, rebooting my device, forgetting device through Bluetooth and syncing back up again.
Any other ideas what I can do to resolve this issue?
Moderator edit: Subject for clarity

01-29-2020 11:50
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01-29-2020 11:50
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Hi @Hammy1986, welcome to the Community Forums!
Thanks for bringing this to my attention and for troubleshooting your Blaze prior to posting too. If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Blaze are correctly configured.
After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.
Keep me posted.

01-31-2020 14:59
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01-31-2020 14:59
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Same issue. Have completed all suggested steps to best of my knowledge.still no notifications and clock is 1 hr off/early/DST.

02-04-2020 07:10
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02-04-2020 07:10
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So the only workable solution right now is to allow previews on my phone?
I have to allow text previews on my screen so that notifications will be visible on my Blaze?
I'd prefer the privacy of my texts not being seen when I'm away from my phone at work.

