help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Not receiving text messages

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-15-2019 07:58

‎02-15-2019 07:58

My Blaze is no longer receiving messages or notifications. Completely stopped. I tried turning off/on multiple times. Synching multiple times. Nothing seems to work. Very frustrating and disappointing. 

Best Answer
0 Votes
4 REPLIES 4

‎02-16-2019 09:14

‎02-16-2019 09:14

Did you try clearing the cache in the app in your phone settings?

Best Answer

‎02-17-2019 07:38

In response to SunsetRunner

‎02-17-2019 07:38

My Fitbit blaze also has quit receiving the notifications..you mentioned to clean the cache from the app on my iPhone..how do you do that? I have tried everything. 

Best Answer
0 Votes

‎02-20-2019 21:00

In response to margene

‎02-20-2019 21:00

A quick search of the internet may be helpfulScreenshot_20190220-235912_Chrome.jpg

 

Best Answer

‎02-21-2019 06:17

In response to Rich_Laue

‎02-21-2019 06:17

Thank you for the suggestion of searching the internet but I have done that and tried the suggested troubleshooting techniques, which is why, I am posting on the FitBit site for further assistance.

FitBit is a great product but I should not be experiencing malfunctioning. I take care of my belongings with the respect they deserve.
Best Answer
0 Votes