Not receiving text notifications

[t.i.]

I am not able to receive text notifications on my blaze. I used to receive texts. Haven’t changed any settings. All notifications are still turned on. 

Moderator edit: subject for clarity

[LiliyaFitbit]

Welcome to the Fitbit Community @t.i. !

Thank you for sharing the details of the difficulty you're experiencing with receiving text notifications on your Blaze tracker. I appreciate your troubleshooting efforts and the information that you were receiving the text notifications before and haven't changed the settings. I would like to confirm if you receive other notifications like call notifications?

Usually a missing requirement is the cause and I recommend confirming that your notification settings are correctly configured: How do I get notifications from my phone on my Fitbit device? Move on to the troubleshooting steps if the issue persists.

If you continue experiencing difficulty please let me know the model of your phone and the operating system. 

Let me know how it goes.

[t.i.]

I have my devices correctly configured and I have done the troubleshooting. I am currently receiving all notifications that I have my devices set to receive except for texts. I have an iPhone 8 IOS 12.3.1

[LiliyaFitbit]

Hi @t.i. , thank you for your reply.

I appreciate your efforts and the additional details. Thank you for letting us know about this issue. Our team is aware of it, but may not be able to provide a fix in the immediate future. We'll continue to monitor the situation, and keep our team informed of the impact to you and other customers. We're always working to improve our products. I appreciate your patience and look forward to getting you back on track.

If you have any questions, feel free to let me know.