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‎10-05-2019 02:35 - last edited on ‎10-06-2019 17:55 by Fitbit Moderator

‎10-05-2019 02:35 - last edited on ‎10-06-2019 17:55 by Fitbit Moderator

Blaze cannot display the message from samsung note 10

I hv done the uninstall the app, done the bluetooth connection, re done the bluetooth connection. Nothing is working

 

Moderator edit: Subject for clarity 

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2 REPLIES 2

‎10-06-2019 17:54

‎10-06-2019 17:54

Hi @theo_indo, welcome to the Community Forums!

 

I appreciate the information and details that were shared in your post, thanks for troubleshooting this situation prior to posting. To better assist you with this, can you please let me know when was the first time you experienced this? If you haven't already done so, I recommend you to check: How do I get notifications from my phone on my Fitbit device? to see that all the necessary requirements to receive notifications on your Blaze are correctly configured.

 

After verifying the above, please try the troubleshooting steps that are specified on: My Fitbit device isn't receiving notifications from my phone and let me know how it goes.

 

Keep me posted.

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‎10-07-2019 01:24

In response to RicardoFitbit

‎10-07-2019 01:24

nothing changes.
I have done to what you have asked me for
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