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Not recieving notifications on my fitbit

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‎01-03-2018 10:39

‎01-03-2018 10:39

I have upgraded my phone yesterday from a iPhone to a Samsung s8 and it will not let my phone sync with my fitbit. 

I have tried reset and adding it as a new device and it's asked me to put my pin number in. It will update it once then won't work again. So I am not receiving any messages or call on my fitbit. 

I really need some help as I only had my fitbit for Christmas. The reason I went for fitbit as well was because I was coming away from an iPhone other wise I would of had an apple one. 

Please help

Thanks 

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‎01-03-2018 15:15

‎01-03-2018 15:15

You have to make sure you are allowing notifications on the phone and on the app, once in the app you can select what notifications you want. 

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