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Not showing steps in dashboard

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‎11-04-2017 10:46 - last edited on ‎11-06-2017 05:50 by Moderator Alum

‎11-04-2017 10:46 - last edited on ‎11-06-2017 05:50 by Moderator Alum

Hi,

 

Went for a run today and did just short of 7k steps, logged it via the watch. But my dashboard is only displaying 2k odd from my daily movements? The exercise is showing up in the log but the data from it isn't transpiring to the dashboard?

 

 

Moderator edit: Subject for clarity

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‎11-06-2017 05:52

‎11-06-2017 05:52

It's great to welcome you @Carl-BCFC. Could you please provide me with a screenshot of your information? Have you verified that you sync successfully your tracker with your phone, or have you manually logged any type of activity that might be taking away your information?

 

In the meantime, I recommend performing a force sync by doing the following from your Fitbit app:

 

  1. Tap the Blaze icon
  2. Tap Sync Now

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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